Privacy Policy – KLICK INDIA RO Service
At KLICK INDIA RO Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our website, services, mobile support, or contact us.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, address, city, and any other contact details you provide when booking or communicating with us.
- Service Information: Service requests, appointment details, device model, and service history to facilitate installation or repair.
- Payment Information: Payment method details, transaction receipts, and billing information solely to process your service bookings.
- Technical Data: IP address, browser type, device type, operating system, and usage data for website analytics and improvement.
2. How We Use Your Information
We use your information to:
- Provide and manage service bookings and schedule appointments
- Contact you regarding service status, updates, or follow-ups
- Process payments and generate receipts
- Improve our website, services, and customer experience
- Send promotional messages and offers (only with your consent)
3. Cookies and Tracking Technologies
We may use cookies, pixels, and similar technologies to track website activity, gather analytics, and improve user experience. Cookies help us remember preferences, recognize repeat visitors, and monitor performance metrics.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service technicians or vendors to fulfill your booking requests
- Third-party service providers who help operate the platform or support services
- Law enforcement or legal authorities if required by law or to protect legal rights
5. Data Security
We adopt reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online platform is 100% secure, and you acknowledge that transmission of data over the internet carries inherent risks.
6. Your Choices
You have the right to:
- Access or correct your information
- Request details of information we hold about you
- Opt-out of promotional communications
To exercise these rights, contact us at the details provided below.
7. Children’s Privacy
Our services are intended for users aged 18 years and older. We do not knowingly collect personal information from children under the age of 18.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.