Refund Policy
Last Updated: April 2024 | Applicable to all services booked through KLICK INDIA RO
This Refund Policy applies to all services booked through KLICK INDIA RO Service, including RO installation, repair, maintenance, and AMC services. By booking or using our services, you agree to this Refund Policy.
1. Services Covered
- RO Installation Services
- RO Repair & Maintenance Services
- Annual Maintenance Contracts (AMC)
- Technician Visits & Service Calls
2. Non-Refundable Charges
- Service visit charges
- Installation or service facilitation fees
- Booking charges
- AMC fees (unless stated otherwise in writing)
3. Refund Eligibility
Refunds may be considered only if:
- You were charged but the service was not delivered
- A service was scheduled but no technician was assigned
- KLICK INDIA cancels a confirmed booking without rescheduling
4. How to Request a Refund
Refund requests must be raised within 7 days of the service date.
- 📞 Call / WhatsApp: 7677 161313
- 📧 Email: support@klickindiaro.com
Please share your booking ID, service date, and refund reason. All requests are reviewed within 5 business days.
5. Refund Method & Timeline
Approved refunds are processed to the original payment method. Refunds may take 7–14 business days to reflect in your account.
6. Cancellation Fees
If a service is cancelled after technician assignment or dispatch, a cancellation fee may apply depending on service type and timing.
7. Refund Limitations
- Completed services without dispute
- Issues due to water quality or customer premises
- Delays caused by third-party vendor availability
8. Refund FAQs
No. Service visit charges are non-refundable as they cover technician scheduling costs.
Only if service was not delivered, no technician was assigned, or booking was cancelled by KLICK INDIA.
Refunds are processed within 7–14 business days after approval.
No. Successfully completed services are not eligible for refunds.
AMC fees are generally non-refundable unless clearly mentioned at the time of purchase.